Power Utilities in particular want and need to be able to manage and coordinate their service technicians throughout the entire supply area in the event of a power outage. The public landline networks and mobile phone systems are usually not able to do this.
Legislators have stipulated that communication systems in critical infrastructure must always be available - even in the event of a large-scale power outage. That's why utility companies are investing in their own mobile communications systems. The primary goal is to maintain voice communication between the service employees and the control center.
The RADIODATA DIPRA® radio system is highly available, scalable and enables a maximum of autonomy thanks to its own operation. If the provider's personnel resources are limited, RADIODATA can offer a service contract with defined response times or take over the entire operation of the radio system.
A comprehensive range of services ensures long-term availability, IT security and user acceptance. These include, for example:
- Planning the radio system
- Delivery and commissioning of the radio system
- Operation including maintenance of the radio system
- Software maintenance contract to fix issues and ensure IT security
- Regular preventive maintenance with extensive measurements and evaluation of log files
- Service contract with specified response times until damage is repaired